Senior Claims Consultant (m/f/d)

Competencies: Customer Focus; Action Oriented; Collaborates; Finding effective solutions

As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape the future together. Tell us about your strengths and apply as a Senior Claims Consultant (m/f/d) 

What to expect:

• Translate Group Claims Management strategies into actionable projects and country-level initiatives
• Collaborate, support and represent Claims International in cross‑functional and international meetings
• Lead and coordinate international claims-related projects with a strong focus on automation, change and process improvements
• Design analytical frameworks, dashboards and monitoring tools to enhance transparency and steer claims KPIs
• Monitor operational performance and derive insights to drive measurable impact at business unit level
• Facilitate knowledge sharing within the Claims & Anti‑Fraud Community to scale best practices across the group

What we expect:

• Proven experience in leading cross‑functional and international projects
• Excellent stakeholder management and communication skills
• Strong analytical skills with the ability to quantify financial impacts and interpret KPIs
• Solid knowledge of the insurance business, ideally with a focus on Claims
• Very good command of Power BI and MS Office
• Excellent English skills; additional Eastern European languages are an advantage
• High integrity, structured working style and strong problem‑solving ability

Benefits: An onboarding plan, welcome events and a buddy system will give you the best possible start; A discounted DO&CO canteen is available to you in the office, and you will also receive financial support for meals if you work from home; A modern & bright office with break areas in the heart of the city as well as modern IT equipment provide a good environment; Discounted insurance and a company subsidy provide security. Additionally vouchers for supermarkets, perfumeries, furniture and hardware stores and much more can be purchased; Flexible working hours and short core working hours allow you to have a flexible working day; From summer parties to end-of-year celebrations: we create space for exchange, fun and a good atmosphere; Individual onboarding & personal support for a successful start in the team; Possibility to work from home and a financial starter package for individual use; Remote work within the EU: Work up to 20 days a year from an EU country of your choice; Support from the works council - benefit from a wide range of subsidies and offers; Vaccination campaigns, check-ups and blood donation campaigns are offered on site on an ongoing basis. Free & anonymous coaching sessions for personal and professional challenges; We cover 50% of your annual public transportation ticket; We offer various training opportunities to help you grow professionally and personally; Whether it's a summer party, an after-work get-together on the roof terrace or punch in winter - there are many opportunities to network and celebrate